Shipping Policy

We want you to have the best experience possible and enjoy shopping with us. Shipping is calculated at checkout based on your destination.

We cover all import duties and taxes. Whatever your country charges in customs duties, import tariffs or import tax, we pay it for you. You will never be asked to pay extra fees when your order is delivered. The only amount you pay is your items plus shipping, shown at checkout.

For most orders, please allow up to 12 days for delivery. We use this timeframe as a precaution, but in most cases orders arrive well before the maximum time frame.

If you have any questions, issues or need assistance with tracking your order, please use the Contact Us link at the top of this page. Alternatively you can email us at support@thelilalobster.com. We will respond within 24 hours.